Travel and Medical Assistance Services

The assistance services described below are provided by AIGAssist. Multilingual representatives provide services that can be accessed 24 hours a day, 7 days a week. These services not only support the Insured Person, but also support family members and representative(s) of the sponsoring institution. AIGAssist services include:

• arranging telephone conferences between attending and home physicians;
  
  
• relaying emergency messages to family and employer during medical emergencies;
  
  
• arranging evacuation for catastrophic claims;
  
  
• arranging medical transportation home after treatment;
  
  
• arranging transfer of medical records; and
  
  
• arranging repatriation of remains in the event of death.
  
  

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