Travel and Medical Assistance Services

The assistance services described below are provided by AIGAssist. Multilingual representatives provide services that can be accessed 24 hours a day, 7 days a week. These services not only support the Insured Person, but also support family members and representative(s) of the sponsoring institution. AIGAssist services include:

• Worldwide, 24-hour medical care location service;
  
  
• Medical case monitoring, arranging communication between patient, family, physicians, consulate, etc.;
  
  
• Medical transportation arrangements;
  
  
• Relaying emergency messages during medical emergencies;
  
  
• Arranging evacuation for catastrophic claims;
  
  
• Arranging medical transportation home after treatment;
  
  
• Arranging transfer of medical records; and
  
  
• Arranging repatriation of remains in event of death.
  
  

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