Frequently Asked Questions

Q: We offer many programs with different start dates-some very short, others up to a semester. Can we use Gateway Global Reach to cover all programs?

A: Yes. Use one Application Form for all programs, or submit a separate form for each.

Q: How do we enroll participants?

A: Send us list of names in each study abroad program as soon as possible, closest to the start date of the respective program.

Q: What is the cost?

A: Cost is based on length of program and number of participants - see rate chart. Cost can also be affected by the total number of people insured in all programs - see rate chart. For example, ABC College sponsors 20 programs per year, approximate participants will total 275. ABC College can use Band 2 rates for all programs throughout the year.

Q: Who pays for this insurance?

A: Usually, the participant. By including this low cost insurance in the program fees, coverage is guaranteed for all participants. Or, it can be included as an option. An invoice is sent to the university/college/sponsor.

Q: Can you provide individual billing per student for this coverage?

A: No. Eliminating individual underwriting, processing and billing keeps the rates low.

Q: We want all participants to have coverage, but we don't want to mandate a specific insurance plan. Can we still use Gateway Global Reach?

A: Yes. The process for administering remains the same. Remember, Gateway Global Reach is only offered for group coverage.

Q: Is medical coverage offered?

A: Yes. Gateway Global Reach includes optional Medical Expense coverage which can be selected by anyone who needs it, or included for all.

Q: Is coverage for sports injuries included?

A: Yes. For Medical Evacuation and Repatriation of Remains, coverage is included except for professional sports.

Under the Medical Expense coverage (optional), limitations for sports-related injury/illness apply. Contact the Administrator if broader coverage is required.

Q: Once the groups are insured, what do we need to do?

A: Distribute a Plan Description and ID card to each participant. We furnish all the materials you need.

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